The Eurekakids Official Flagship Store (hereinafter referred to as “this website”) provides one-stop online shopping and delivery services (hereinafter referred to as “the Services”) through an internet application. We value your privacy and strive to keep your personal data confidential. This Privacy Policy applies to all the products and services we offer and explains how we collect, use, and disclose your personal data. This Privacy Policy is governed by and complies with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (hereinafter referred to as the “Privacy Ordinance”).
Company Policy
When you register to use our Services or online content, we will collect your personal data so that we can provide you with services. By providing your personal data, you agree to our use of your personal data in accordance with this Privacy Policy.
Categories of Personal Data Collected
The Eurekakids Official Flagship Store may require you to provide the following personal data for registration and management of your services.
This type of information includes (but is not limited to):
Name;
Contact details, including the contact person’s name, telephone number, or email address, and delivery address.
In some cases, you may be required to provide certain information to help us improve our products and services and provide you with the information categories that best suit your needs. In most cases, you can choose not to provide this information. However, if the service is tailored to your individual needs, or if the supply of the product requires you to provide all the required information, failure to provide this information will prevent us from providing the required service. This type of information includes (but is not limited to):
Gender;
Interests and leisure activities;
Other relevant and ordered products and services.
Our web servers also collect data on your internet access during your visits, anonymously for comprehensive server usage statistics, to enhance our services and better meet the needs and expectations of visitors to our website. This type of information includes (but is not limited to):
Browser type and version;
Operating system; and
Internet Protocol (IP) address and/or domain name.
Use of Personal Data
The personal data collected from you by the Eurekakids Official Flagship Store may be used for the following purposes:
Providing you with relevant services;
Verifying your account identity;
Processing your orders and handling payment instructions related to services, or collecting outstanding payments or other requests;
Analyzing, verifying, and/or checking your credit, payment details, and/or status for the purpose of providing you with relevant services;
Designing services for you;
Providing you with customer service;
Conducting market research, statistical and behavioral analysis; auditing;
Making disclosures as required by applicable laws, rules, and regulations;
Directly promoting the products and services of our company and affiliates.
In some cases, we may disclose your personal data to third parties to complete your transactions. For example, we may disclose your personal data to banking institutions (to verify and process your payments) and delivery companies (to deliver the goods you ordered).
Personal Data Sharing
We will not transfer your personal data except in the following circumstances:
When necessary to complete your transaction;
When we employ a third party to assist us in providing you with products and/or services;
When transferred with your consent;
When legally authorized.
In all cases, we will take appropriate measures to ensure that any transfer, collection, use, or disclosure of personal data overseas complies with the protection standards recognized in this Privacy Policy and the Privacy Policy.
Direct Marketing
We will obtain your consent before collecting your personal data. With your consent, you will receive calls, emails, and direct mail from time to time from us or our affiliates containing promotional materials. We primarily communicate with you via email. If you wish to unsubscribe from direct marketing, you can click the unsubscribe link in the promotional email, and we will remove you from our contact list at no cost.
Links to Other Websites
Our website may contain links to other websites; however, once you have used these links to leave our website, you should note that we have no control over the other websites. Therefore, we cannot protect any of your information, and browsing these websites is not subject to this Privacy Statement. You should exercise caution and refer to the privacy statements applicable to the respective websites.
Data Retention
When you conduct business with us, we will retain your online transaction records for auditing purposes. Our general policy is to retain such data for a reasonable period of time. We do not provide facilities for you to delete your personal data held by us online.
Use of Cookies
When you browse our website, unless otherwise stated, we will only record your visit and will not collect any personally identifiable information. Cookies (if any) used in any part of this website are not used to collect personally identifiable information. Cookies are computer files stored on a user’s computer to obtain configuration information and analyze browsing habits. Cookies save you the trouble of re-registering every time you visit a website and are generally used to track your preferred website topics. You have the right to choose not to accept cookies, but this may prevent you from using or activating certain functions of our website.
Please note that this statement may be revised from time to time without prior notice, and you should check the latest version regularly. In the event of any discrepancy or conflict between the English and Chinese versions of this statement, the English version shall prevail.
In addition to the right to notify us of updates, revisions, and corrections to your personal data, you also have the right to:
Request access to or deletion of your personal data with us.
Request us to restrict the processing of your personal data with us.
Refuse us from processing any of your personal data.
Withdraw your authorization for us to process your personal data at any time after agreeing to it.
Obtain certain personal data from us electronically for forwarding to third parties for access (i.e., “Data Transfer”).
Please Whatsapp 852-54016223 or email cs@localhost:8912 to exercise your rights, make inquiries, and ask questions.
Last updated: November 1, 2020
